Policies
Privacy
What we collect, why, and what you can ask us to do about it.
This wording is a draft prepared for review. It has not been checked by a solicitor and is not yet the operative policy.
What we collect
To take an order: your name, email, and delivery and billing address. Payment card details go straight to Stripe and never reach our servers. If you choose to pay in installments, the installment provider (such as Klarna or Afterpay) handles that application under its own privacy policy.
If you use the stylist, the answers you give and only if you choose to give it your email, so we can send your match.
If you use the contact form, your name, email and message, so we can reply.
Analytics only if you agree to it. Decline and we do not set analytics cookies at all.
Marketing
We only email you marketing if you asked us to. Every marketing email has a working unsubscribe link, and unsubscribing takes effect immediately.
Order confirmations, shipping and tracking notices are not marketing you get those because you bought something.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Email hello@debbieluxuryhair.com and we will action it.
We keep order records for as long as tax and accounting rules require, which means a deletion request cannot always remove a past order.