Policies
Processing time and shipping policy
How long a custom wig takes to make, how it ships, and where.
Processing time
At Debbieluxuryhair, custom wig orders require approximately 8–14 business days for processing.
Processing time begins after payment has been successfully received and does not include shipping time.
Business days are Monday through Friday, excluding weekends and holidays.
Please review all processing and shipping times carefully before placing your order.
Shipping
We ship nationwide.
Orders are shipped after processing is completed. Once your custom wig has been shipped, you will receive an email with your tracking number, allowing you to monitor your package throughout the delivery process.
Every order goes by USPS. You choose the service at checkout — Ground Advantage, Priority Mail, or Priority Mail Express — and the price you see is the live USPS rate for your address.
Your shipping address
Customers are responsible for providing an accurate and complete shipping address at checkout. Debbieluxuryhair is not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided by the customer.
Sales tax
Sales tax of 8.25% is added to every order. It is shown on its own line in your cart and again at checkout, so the total you confirm is the total you pay.
Sales tax is charged on the items themselves. Postage is passed through at what USPS charges us.
Your agreement
By clicking “Purchase” or placing an order for a custom wig, you acknowledge and agree to the processing and shipping times outlined above.
Thank you for choosing Debbieluxuryhair. We truly appreciate your business, trust, and continued support. ❤️
If you have any questions or concerns regarding your order, please contact our Customer Service at hello@debbieluxuryhair.com.
